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Copilot for Dynamics 365 Customer Insights

Welcome to the World of AI for Dynamics 365 Customer Insights

Simplify tasks and Generate Insights across your entire Microsoft Power Platform and Dynamics 365 CRM with the AI-powered tool.

Business Assessment
Design & Development
Copilot for Dynamics 365 Marketing

Dynamics 365 and the Power Platform: It's What We Do

Microsoft 365 Copilot Canada

Microsoft Customer Insights Copilot

 

Copilot in Dynamics 365 Customer Insights (Formerly Dynamics 365 Marketing) leverages advanced AI capabilities to empower analysts and marketers to engage directly with customer data, uncover hidden patterns, and discover valuable insights they may not have previously considered, all intuitively and efficiently.

AI-Powered Content Creation
  • Copilot assists marketers in creating personalized email content, campaign messages, and social media posts quickly by generating relevant suggestions based on data insights from Dynamics Customer Insights.

 

  • It uses natural language to help marketers draft engaging content faster.
Data-Driven Customer Segmentation
  • Copilot helps analyze customer data and recommend optimal customer segments for specific campaigns.

 

  • This feature enables marketers to identify high-value audiences based on real-time insights.
Real-Time Analytics & Queries
  • Copilot surfaces actionable insights from customer data, helping teams understand campaign performance and make data-backed decisions.

 

  • Users can ask questions about their marketing data (e.g., “What was the email click-through rate last month?”) and receive instant insights without requiring technical expertise.

Need a New Microsoft CRM Partner?

With change in mind, we suggest you consider hitting the proverbial “RESET BUTTON” and re-evaluate ‘where you are now’; and ‘where you want to be‘.

Need a new partner

Steve Ewing, Vice President

Phone: +1-888-257-3577 x 213
Email: sewing@purelycrm.com
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