Power Virtual Agents
Quickly build sophisticated, AI-powered bots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations.
Make, test, and publish powerful bots faster than ever using automation, AI, and using a collaborative, low-code graphical interface—with no training required.
Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework.
Deploy bots securely using central administration, built-in security roles, and simple management across environments to maintain compliance and governance.
Automatically track critical KPIs and identify future bot topics, plus let self-learning AI with natural language processing continuously improve your bots.
Easily build chatbots that engage conversationally with your customers and employees. No coding or AI expertise is necessary.
Deploy intelligent chatbots that use advanced, natural language processing to provide personalized attention to customer and employee needs—at scale.
Free up employees’ time by integrating chatbots into the products and services you use every day. Automate FAQs for HR or service desk operations, then deploy them to various channels, including Microsoft Teams.